Notice of Privacy Practices
Paragon Total Wellness
Effective Date: May 5, 2026
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Paragon Total Wellness is committed to protecting the privacy and security of your health information. This Notice of Privacy Practices describes how we may use and disclose your protected health information, also known as PHI, and explains your rights regarding your health information.
1. Our Responsibilities
We are required by law to maintain the privacy and security of your protected health information.
We are required to provide you with this Notice of Privacy Practices and to follow the duties and privacy practices described in this notice.
We will notify you if a breach occurs that may have compromised the privacy or security of your protected health information.
We will not use or share your information other than as described in this notice unless you authorize us to do so in writing. You may revoke that authorization at any time, in writing, except to the extent we have already relied on it.
2. How We May Use and Disclose Your Health Information
We may use and disclose your protected health information for treatment, payment, health care operations, and other purposes permitted or required by law.
3. Treatment
We may use and disclose your health information to provide, coordinate, or manage your medical care and related services.
For example, we may use your health information to evaluate your health history, review laboratory results, develop a care plan, coordinate care with another clinician, or communicate with another health care provider involved in your care.
4. Payment
We may use and disclose your health information to bill for and collect payment for services we provide.
Paragon Total Wellness is a direct-pay practice and does not bill insurance. However, we may use or disclose information as needed to process payments, maintain financial records, provide receipts, address billing questions, or comply with applicable financial and legal obligations.
5. Health Care Operations
We may use and disclose your health information for activities necessary to operate our practice and improve the care we provide.
For example, we may use your information for quality improvement, care coordination, staff training, compliance activities, credentialing, business planning, recordkeeping, and administrative operations.
6. Other Uses and Disclosures Permitted or Required by Law
We may use or disclose your health information in certain situations permitted or required by law, including:
- To comply with federal, state, or local law;
- For public health activities, such as reporting certain diseases, injuries, or safety concerns;
- To report suspected abuse, neglect, or domestic violence when required or permitted by law;
- For health oversight activities, such as audits, investigations, inspections, or licensing activities;
- In response to a court or administrative order, subpoena, discovery request, or other lawful process;
- For law enforcement purposes when permitted or required by law;
- To coroners, medical examiners, or funeral directors as permitted by law;
- For organ, eye, or tissue donation purposes, when applicable;
- For workers’ compensation or similar programs as authorized by law;
- To prevent or reduce a serious threat to health or safety;
- For specialized government functions, such as military, national security, or protective services, when applicable.
7. Uses and Disclosures Requiring Your Authorization
We will obtain your written authorization before using or disclosing your protected health information for purposes not otherwise permitted or required by law.
In most cases, this includes uses and disclosures for marketing purposes, the sale of protected health information, and most uses and disclosures of psychotherapy notes, if applicable.
You may revoke an authorization in writing at any time, except to the extent we have already acted in reliance on that authorization.
8. Communication With You
We may contact you regarding your care, appointments, test results, billing, practice updates, or services related to your care.
We may communicate with you by phone, email, text message, patient portal, mail, or other communication methods you provide or authorize. Some communication methods may not be fully secure. You may request that we communicate with you in a certain way or at a certain location, and we will accommodate reasonable requests when possible.
9. Your Rights Regarding Your Health Information
You have certain rights regarding your protected health information. These rights include:
10. Right to Inspect and Obtain a Copy
You have the right to inspect or obtain a copy of your medical record and other health information we maintain about you, with certain exceptions allowed by law.
We will provide a copy or summary of your health information, usually within the timeframe required by law. We may charge a reasonable, cost-based fee when permitted by law.
11. Right to Request an Amendment
You have the right to request that we correct or amend health information that you believe is inaccurate or incomplete.
We may deny your request in certain circumstances, but we will provide an explanation in writing if we do.
12. Right to Request Confidential Communications
You have the right to request that we contact you in a specific way, such as by a specific phone number, email address, mailing address, or communication method.
We will accommodate reasonable requests when possible.
13. Right to Request Restrictions
You have the right to request that we limit the way we use or disclose your health information for treatment, payment, or health care operations.
We are not required to agree to all requested restrictions. If we agree to a restriction, we will follow it unless the information is needed to provide emergency treatment or disclosure is otherwise required by law.
If you pay for a health care item or service out of pocket in full, you may request that we not disclose information about that item or service to your health plan for payment or health care operations purposes. We will agree to this request unless a law requires us to share that information.
14. Right to an Accounting of Disclosures
You have the right to request a list of certain disclosures we have made of your protected health information.
This accounting will not include all disclosures, such as disclosures made for treatment, payment, health care operations, disclosures made to you, or disclosures made pursuant to your authorization.
15. Right to a Paper Copy of This Notice
You have the right to receive a paper copy of this Notice of Privacy Practices at any time, even if you have agreed to receive the notice electronically.
16. Right to Choose Someone to Act for You
If you have given someone medical power of attorney or if someone is your legal guardian, that person may exercise your rights and make choices about your health information.
We may verify that the person has authority to act for you before taking action.
17. Your Choices
In certain situations, you may tell us your preferences about how we use or share your health information.
For example, you may tell us whether we may share certain information with family members, close friends, caregivers, or others involved in your care or payment for your care.
If you are unable to tell us your preference, such as in an emergency or if you are incapacitated, we may share information if we believe it is in your best interest and permitted by law.
18. Fundraising and Marketing
We do not sell your protected health information.
We will not use or disclose your protected health information for marketing purposes without your written authorization when authorization is required by law.
19. Substance Use Disorder Records
Certain substance use disorder treatment records may receive additional protections under federal law. If Paragon Total Wellness creates, receives, or maintains records that are subject to these additional protections, we will use and disclose those records only as permitted by applicable law.
Information protected by these laws generally may not be used or disclosed in civil, criminal, administrative, or legislative proceedings against you without your written consent or a court order, unless otherwise permitted by law.
20. Reproductive Health Care Privacy
We will handle protected health information related to reproductive health care in accordance with applicable federal and state privacy laws.
When required by law, we may request appropriate documentation or assurances before using or disclosing protected health information related to reproductive health care for certain legal, law enforcement, or oversight purposes.
21. Complaints
If you believe your privacy rights have been violated, you may file a complaint with Paragon Total Wellness using the contact information below.
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
We will not retaliate against you for filing a complaint.
22. Changes to This Notice
We may change the terms of this Notice of Privacy Practices at any time. The revised notice will apply to all protected health information we maintain, including information created or received before the revision.
The current version of this notice will be posted on our website and will include the effective date.
23. Website Privacy Policy
This Notice applies to protected health information created, received, maintained, or transmitted by Paragon Total Wellness in connection with health care services.
For information about how our website collects and uses visitor information, including information submitted through website forms, analytics tools, embedded services, or third-party platforms, please review our Privacy Policy.
24. Contact Information
For questions about this Notice of Privacy Practices, to request a copy of your health information, or to file a privacy complaint, please contact:
Paragon Total Wellness
7500 N Dobson Rd, Suite 101
Scottsdale, AZ 85256
Phone: 480-372-3032
Email: info@paragontotalwellness.com